Chris Jordan
is a technical systems analyst focused on support engineering, troubleshooting complex issues,
and improving system reliability across Salesforce, Jira, and SQL-driven workflows.
They specialize in diagnosing root causes, optimizing processes, and delivering clean,
actionable solutions that reduce operational friction.
Selected Work
| Role |
Company |
Years |
| Systems Analyst |
Routematch |
2022-2025 |
| Technical Account Manager |
Routematch |
2022-2022 |
| Operations & Systems Manager |
The Barbershop |
2017-2022 |
| Application Support Analyst |
Novitas Solutions |
2015-2016 |
Skills
| Category |
Skills |
| Implementation & Delivery |
SaaS Implementation, Project Coordination, Client Onboarding |
| Systems & Analysis |
Workflow Design, Requirements Gathering, Systems Analysis |
| Troubleshooting |
Root Cause Analysis, Technical Troubleshooting, Escalation Management |
| Data & Tools |
SQL, Salesforce, Jira, Reporting & Dashboards |
| Collaboration |
Cross-functional Communication, Documentation, User Training |